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How ds777 Handles Your Personal Information

Your account data — from the mobile number you register with to the JazzCash or Easypaisa transactions you make — is handled with clear rules about what we collect, why we collect it, and how long we keep it.

Account & Identity DataJazzCash, Easypaisa, Raast Transaction RecordsDevice & Session InformationYour Rights to Access and DeletionSecure Data Storage Practices
ds777 How ds777 Handles Your Personal Information
HOW WE PROTECT IT

Data Handling, Cookies, and Account Security

We apply encryption at rest and in transit across all account data. Your payment records — whether you transact via JazzCash, Easypaisa, or Raast — are stored in isolated environments and are not accessible to general platform staff. Here is how the key areas work in practice.

Cookie Use

We use session cookies to keep you logged in and functional cookies to remember your lobby preferences. You can manage cookie settings from your browser, though disabling them may affect how certain account features load.

Account Security

Login is protected by OTP verification sent to your registered mobile number. If we detect a login from an unfamiliar device, a re-verification step is triggered before your account session opens.

Data Retention

Active account data is retained while your account is open. After closure, we hold records for the period required under applicable regulation, then delete them. You can request early deletion where local law permits it.

Requesting Changes

To correct, export, or delete your personal data, contact support via live chat or email with your registered number. We will confirm the request and process it in line with applicable requirements for eligible regions.

PRIVACY CONTACT PATHS

Reach Us About Your Data

If you want to request access to your data, ask for a correction, or raise a concern about how your information is handled, our support team is the right place to start. You can reach us through live chat directly inside your account, by email, or through our help desk form. We aim to respond to data-related requests within a reasonable timeframe, and we'll confirm receipt of your request so you know it's in the queue.

Live Chat Open your account on mobile or desktop and tap the chat icon. Our team handles data queries and can escalate a formal access request on your behalf directly from that channel.
Email Support Send your data request or privacy concern to our support email. Include your registered mobile number so we can locate your account quickly and get back to you without delays.
Help Desk Form Use the contact form in the Help section of your account. Select the Privacy or Account Data category so your request reaches the right team without being re-routed.

Privacy Policy — Common Questions

These are the questions we hear most often from Pakistan-based account holders about how their data is handled on ds777.

We collect your name, mobile number, and the payment wallet details you use — JazzCash, Easypaisa, or Raast. Device identifiers and session logs are also recorded to secure your login.

Transaction data is shared only with the payment processor completing your transfer. We do not share your wallet records with advertisers or unrelated third parties under any circumstances.

Contact support through live chat in your account or by email, including your registered mobile number. We will locate your account and provide a summary of the data we hold within a reasonable timeframe.

Yes. Submit a deletion request through the Help Desk form or by email. Deletion is processed where local law and eligible region requirements permit it, and we will confirm the outcome in writing.

We retain your records for the period required by applicable regulation after account closure, then delete them. The exact duration depends on the regulatory requirements for eligible regions.

We use session and functional cookies to keep your account working smoothly. You can disable them via browser settings, though some account features — including lobby preferences — may not load correctly without them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.